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Return & Exchange

How do I make an exchange?

Your first exchange is free!. 1. We accept exchanges within 30 days from date of delivery. 2. Items must be new, unworn, in original packaging, and free of odor and pet hair. Additional exchanges require the customer to cover shipping costs. *Free ex

How long do I have to return or exchange an item?

You have 30 days from date of delivery to return an item for an exchange or refund

How long will it take for my exchange or return to be processed?

Exchanges and returns are processed 2 to 3 business days after we have received your returned item.For exchanges:Once we’ve confirmed that the item has been returned to our facilities, we will then process your exchange item. We will keep constant co

Do you refund the delivery charge?

Exchanges are free on your first order! Unfortunately, shipping fees for returns must be covered by the customer.

Can I return a Seasonal Product?

Halloween hoodies can be returned for a refund up until October 28th. Christmas pajamas are refundable until December 20th. After these dates, we only accept size exchanges.

Can I return a "Final Sale" item?

Items on "Final Sale" are offered at greatly reduced prices so you can enjoy substantial savings. These items are in turn non-returnable, non-exchangeable, and non-refundable. Before buying a "Final Sale" item, please double-check sizing.