sparkpaws

Orders shipped to the U.S., Canada, U.K., Germany, France, Italy, Japan, Australia, and New Zealand should not incur customs or duty fees.For other countries, duties and taxes may apply and must be paid by the customer before delivery. Refunds will not be issued for refused packages.&#xA0;

Orders shipped to the U.S., Canada, U.K., Germany, France, Italy, Japan, Australia, and New Zealand should not incur customs or duty fees. For other countries, duties and taxes may apply and must be paid by the customer before delivery. Refunds will

Will I be responsible for any customs or duty fees?

Shipping and Order

Where do you ship?

When will I receive my order?

Do you ship to PO Boxes or APO/FPO Addresses?

How can I check the status of my order?

Why are there no updates on the the shipping status? Is my parcel safe?

Can I change or cancel my order?

My package shows delivered, but I didn't actually receive it - what should I do?

Where are your products manufactured?

How can I find more information about a product?

How do I clean my products?

Product

How can I find the right size for my dog?

What do I do if my dog is in between sizes?

I bought a size and it’s too small/big - what should I do?

Sizing & Fit

Will I be responsible for any customs or duty fees?Updated 4 months ago