sparkpaws

<p id="isPasted">Most packages ship internationally, so tracking updates may not appear until your order is cleared by customs, and accepted into your country. This process can take 3 to 5 business days. If your order is still within the estimated delivery timeframe, please wait patiently.</p><p>Once your package is scanned by your local courier, tracking updates will appear more frequently. If your order is overdue and hasn&#x2019;t been updated for a while, feel free to contact us.</p>

Most packages ship internationally, so tracking updates may not appear until your order is cleared by customs, and accepted into your country. This process can take 3 to 5 business days. If your order is still within the estimated delivery timeframe,

Why are there no updates on the the shipping status? Is my parcel safe?

Shipping and Order

Where do you ship?

When will I receive my order?

Do you ship to PO Boxes or APO/FPO Addresses?

How can I check the status of my order?

Will I be responsible for any customs or duty fees?

Can I change or cancel my order?

My package shows delivered, but I didn't actually receive it - what should I do?

Where are your products manufactured?

How can I find more information about a product?

How do I clean my products?

Product

How can I find the right size for my dog?

What do I do if my dog is in between sizes?

I bought a size and it’s too small/big - what should I do?

Sizing & Fit

Why are there no updates on the the shipping status? Is my parcel safe?Updated 2 days ago