sparkpaws logo
sparkpaws logo

All articles

My package shows delivered, but I didn't actually receive it - what should I do?Updated 4 months ago

Please check the following:

  • Confirm the address on your order confirmation is correct.
  • Check with neighbors or family members.
  • Look around the delivery area (mailbox, front door, etc.).
  • Check for a notice of attempted delivery.

If you still can’t find your package, contact us at [email protected], and we’ll be happy to assist you!

Was this article helpful?
Yes
No